Privacy Policy
Last updated: April 27, 2026
Placeholder — replace with counsel-approved language. This policy describes how FollowText (“we,” “us”) handles information when you use our websites and services (SMS follow-up, forms, and chat products).
1. Information we collect
We may collect account details (name, email), billing data processed by our payment provider, message content and delivery metadata necessary to provide SMS and automation features, and technical logs (IP, device, approximate location) for security and reliability.
2. How we use information
To operate and improve the service, authenticate users, send transactional communications, detect abuse, comply with law, and analyze aggregated usage trends.
3. Sharing
We use subprocessors (e.g. cloud hosting, email, analytics) under appropriate agreements. We do not sell your personal information. We may disclose information if required by law or to protect rights and safety.
4. Retention
We retain data as long as needed to provide the service and meet legal obligations. You may request deletion subject to exceptions (e.g. billing records).
5. Your choices
Depending on jurisdiction, you may have rights to access, correct, or delete personal data. Contact us for requests. SMS programs require compliant opt-in/opt-out — see in-product settings and carrier rules.
6. Contact
Questions: Contact page.