Phone Number Regulatory Requirements
Followtext complies with all international telecommunications regulations. When you purchase a phone number, we manage all compliance requirements on your behalf.
Fully Managed
We handle all documentation, government filings, and regulatory approvals
Global Coverage
Pre-approved bundles in 7 countries across North America, Europe, Asia & Oceania
Always Compliant
Continuous monitoring and automatic updates to meet changing regulations
Requirements by Country
United States
Documents Managed by Followtext:
- Valid business address
No regulatory bundle required. Numbers activate immediately upon purchase.
Pricing:
- US/Canada SMS: 3.6¢ per message
- Monthly number rental: Included in your plan
Canada
Documents Managed by Followtext:
- Valid business address
No regulatory bundle required. Numbers activate immediately upon purchase.
Pricing:
- US/Canada SMS: 3.6¢ per message
- Monthly number rental: Included in your plan
United Kingdom
Documents Managed by Followtext:
- Business name and address
- Digital verification through UK Companies House (for UK-registered businesses)
The UK has streamlined requirements—most UK businesses don't need to upload physical documents thanks to digital verification.
Pricing:
- UK SMS: 18¢ per message
- Monthly number rental: Included in your plan
Ireland
Documents Managed by Followtext:
- Business registration documentation
- Proof of Irish address
- Authorized representative information
Ireland introduced new regulatory requirements in May 2025. All local numbers require an approved Regulatory Compliance Bundle before activation. Followtext maintains pre-approved bundles to expedite your number activation.
Pricing:
- Ireland SMS: 20¢ per message
- Monthly number rental: Included in your plan
Australia
Documents Managed by Followtext:
- Business registration (ABN/ACN)
- Australian business address (must be within Australia)
- Authorized representative details
Australian mobile numbers require ACMA (Australian Communications and Media Authority) compliance. Followtext maintains approved regulatory bundles with verified Australian business documentation, so you don't need to provide anything. Note: PO Boxes are not accepted—a physical Australian address is required.
Pricing:
- Australia SMS: 23¢ per message
- Monthly number rental: Included in your plan
New Zealand
Documents Managed by Followtext:
- Valid business address (must be in New Zealand for local numbers)
New Zealand has minimal regulatory requirements for most number types.
Pricing:
- New Zealand SMS: 24¢ per message
- Monthly number rental: Included in your plan
Singapore
Documents Managed by Followtext:
- Business registration documentation
- Singapore business address
- Authorized representative identification
- Phone number contact information
Singapore requires comprehensive business verification for national numbers. Followtext maintains all required documentation with IMDA (Info-communications Media Development Authority).
Pricing:
- Singapore SMS: 20¢ per message
- Monthly number rental: Included in your plan
How It Works
For You:
Simply select your desired country and phone number. We handle everything else.
Behind the Scenes:
Followtext maintains approved Regulatory Compliance Bundles in each country, including:
- Business registration documents
- Proof of address documentation
- Authorized representative identification
- Supporting documents as required by local regulations
When you purchase a number, we assign it to our pre-approved regulatory bundle for that country. You never need to upload documents, fill out government forms, or wait for individual approval.
Why Some Countries Take Longer
Countries with 2-5 day activation times require government review before numbers can be activated:
- Ireland, Australia, Singapore: Telecommunications regulators review each number assignment to verify compliance with local laws and prevent spam/fraud.
- Followtext accelerates this: Our pre-approved bundles mean your activation is prioritized. Without us, individual applications could take 2-3 weeks.
Frequently Asked Questions
Do I need to provide any business registration documents?
No. Followtext operates as the licensed telecommunications provider and maintains all regulatory compliance. You simply use our platform—we handle all documentation, government filings, and regulatory approvals.
What if I have businesses in multiple countries?
No problem. Purchase phone numbers from any country you need. Followtext maintains regulatory compliance in all supported regions, so you can operate globally without managing multiple jurisdictions' requirements.
Are these requirements new?
Telecommunications regulations have existed for decades, but enforcement has tightened globally since 2019 to combat spam, fraud, and abuse. Countries like Ireland, Australia, and Singapore have particularly strict verification requirements to protect consumers.
What if regulations change?
Followtext monitors all telecommunications regulations continuously. If requirements change, we update our compliance documentation automatically—you won't experience any service interruption or need to take action.
Can I see proof of compliance?
For enterprise customers requiring audit documentation, we can provide copies of our approved Regulatory Compliance Bundles upon request. Contact enterprise@followtext.com.
Compliance & Security
Followtext maintains regulatory compliance with:
- ACMA (Australia) - Australian Communications and Media Authority
- Ofcom (UK) - Office of Communications
- ComReg (Ireland) - Commission for Communications Regulation
- IMDA (Singapore) - Info-communications Media Development Authority
- FCC (USA) - Federal Communications Commission
- CRTC (Canada) - Canadian Radio-television and Telecommunications Commission
- Commerce Commission (New Zealand)
All regulatory documents are securely stored and encrypted.
Questions about compliance?
Contact our regulatory team at compliance@followtext.com